Korkiya Privacy Policy – How Your Information Is Protected

1 What information we collect

Korkiya collects two types of information from you — data you provide directly, and data collected automatically while you use the platform.

Information Provided Directly by You

Information you provide during registration or account verification:

• Full name and date of birth
• Mobile number and email address
• Residential address
• National ID or passport number (for verification purposes)
• Payment details (mobile banking or e-wallet number)

Automatically Collected Information

Information collected automatically when you use Korkiya:

2 Purpose of Data Collection

Korkiya uses your information only for specific, legitimate purposes. We never ask for unnecessary data, and we never use collected data beyond its stated purpose.

• Account creation and management: Your basic details are required for registration, login, and profile management.
• Identity Verification (KYC): Age and identity are verified to meet legal requirements and prevent fraud.
• Transaction Processing: To process deposits and withdrawals securely.
• Customer Support: To provide fast, accurate support whenever you need it.
• Responsible Gaming: To identify problematic gaming behavior and ensure the right support is provided.
• Fraud Prevention: To detect suspicious activity and keep the platform secure.
• Service Improvement: To analyze your usage and improve our games and features.
• Promotional Communications: To inform you about bonuses and offers, with your consent.

3 Data Storage & Protection

Korkiya follows the highest industry standards to protect your information. We ensure, through both technical and organizational measures, that your data is secured against unauthorized access.

Technical Security Measures

• 256-bit SSL/TLS encryption is applied to all data transmissions
• Sensitive data stored on our servers is protected with AES-256 encryption
• Payment data is handled in compliance with PCI DSS Level 1 standards
• Regular security audits and penetration testing are conducted
• Two-Factor Authentication (2FA) is available for all users

Data Retention Period

Korkiya does not retain data longer than necessary. Our general policy is as follows:

• Data for active accounts is retained for as long as the account remains active
• After account closure, data is retained for up to 5 years as required by legal obligations
• Transaction records are retained in accordance with financial regulatory guidelines
• Marketing data is deleted immediately upon opt-out

4 Data Shared with Third Parties

Korkiya does not sell your personal data. However, limited information may be shared with trusted third parties where necessary to deliver our services.

When information may be shared

• Payment Processor: Necessary information is shared with payment gateway providers to complete transactions
• Game providers: Technical data may be shared with licensed game developers
• Identity Verification Service: Information is shared with KYC-approved verification agencies as part of the KYC process
• Law enforcement agencies: Information may be disclosed in response to legal directives or court orders
• Regulatory Authority: Information required for audits by gaming licensing authorities is provided as needed

What is never shared

• Your data is never sold to third parties for advertising or marketing purposes
• Profile data is not shared with any commercial entity without your consent
• Your gaming activity is never shared on social media platforms

5 Cookies & tracking

Korkiya uses cookies and similar technologies on its website and app. These help improve your browsing experience and ensure the platform functions properly.

Cookie type

• Essential cookies: These are essential for maintaining login sessions and security — the site cannot function properly without them
• Functional cookies: Remembers your language preference, theme, and other settings
• Analytics Cookie: Collects anonymous data to help us understand how the site is being used
• Security Cookie: Used to detect and prevent unauthorized or fraudulent access

Cookie management

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect some platform functionality.

6 Your rights

Korkiya believes every user should have full control over their own data. Your key rights are outlined below:

7 Minor's Privacy

Korkiya strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect or store any data from minors.

• Age verification is mandatory at the time of registration
• If a minor's information is collected inadvertently, it will be deleted immediately
• If you become aware that a minor is using Korkiya, please contact us immediately
• Parents should use password protection on devices their children have access to

8 Policy Changes

Korkiya may update this Privacy Policy as needed. Before any significant changes take effect, we will notify you via your registered mobile number or email.

• The effective date of any policy change will always be displayed at the top of the page
• You will be notified at least 7 days in advance of any major changes
• Continued use of the platform after any changes constitutes acceptance of the updated policy
• If you do not agree to the updated policy, you may request to close your account

9 Contact

For any questions, concerns, or requests regarding this Privacy Policy, please contact Korkiya's support team. We are always ready to help.

To request data deletion, access, or correction, contact support and include your registered mobile number.